Hospitality Softnet provides a full array of leading edge sales training programs to hoteliers worldwide. One of our most popular hotel training programs is our individual and group Telephone Coaching Calls – designed exclusively to reinforce and improve the sales techniques of your hotel sales and reservations teams. Conducting these sessions via telephone allows your staff to learn from their own workplace and to easily absorb all aspects of a successful sales process by using current examples and terminology pertinent to today’s competitive hotel sales environment.

Telephone Coaching Calls for Sales and Reservations, Conducted by Experienced Hospitality Softnet Hotel Sales Trainers

This dynamic telephone based hotel sales training program has several relevant topics available, with one being the Overview of the Sales Process. However, in some instances we find that a hotel may want to focus in a more detailed aspect of the sales process. For that reason, the following sales topics are available to customize your training:

Hotel Sales Training With Telephone Coaching Image

  • Preparing for the Call and Greeting
  • Effective Qualifying Skills
  • Effective Presentation Skills
  • Overcoming Objections to Win the Sale
  • Effective Closing Skills
  • Selling Against the Competition
  • Using LinkedIn as a Sales Resource
  • Prospecting Skills
  • Upselling
  • Selling to the Jewish Market
  • Selling to the Eastern Wedding Market
  • Effective and Creative Proposals
  • Time Management
  • Goal Setting
  • Getting Through the Gatekeeper and Selling to VITO
  • Overview of the Reservation Sales Process

trainUP – Telephone Coaching Calls has received fantastic industry-wide reviews for its ability to teach basic and advanced selling techniques and for providing a solid foundation for an aggressive sales effort.

To Learn More about our Hotel Sales Training Programs or to Arrange a Demo
Contact: Lisa Richards, Partner lisarichards@hospitalitysoftnet.com or Call: 617-854-6554