| Welcome to Hospitality Softnet
Hospitality Softnet, Inc. has been in operation over 15 years and is a marketing and operational support firm. Our staff is built of individuals with extensive Operational and Sales & Marketing background and experience. So we understand the unique needs of our customers. From our management team to our fantastic group of Quality Assurance Shoppers we bring personal hotel experience to all the services we offer. This enables us to provide excellent, customized services to our clientele.
Among the services we offer include the following:
Quality Assurance Testing
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Leader-lead Sales Training |
- Sales
- Catering
- Reservations
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- Sales Process 101
- Sales Process 102
- Reservation Sales Training
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On-Site Assessments
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Training Resources |
- Service Standards Assessment
- Safety & Security Assessment
- Sales Department Audit & Review
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- Telephone Coaching Calls
- Self Training Guides
- Training Tools
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Market Intelligence
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Teleprospecting Services |
- Group Rate Intelligence Briefs
- LNR Intelligence Briefs
- CVB Shops
- Competitor Shops
- Sales Candidate Shops
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- Requalification of existing account database
- New Business Development
- Coverage during times of turnover
- New Build kick-off
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We pride ourselves on our long-term relationships with our customers which is a result of our proven COMMITMENT TO EXCELLENCE AND CUSTOMER SERVICE.
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