| Welcome to Hospitality Softnet
Hospitality Softnet, Inc. has been in operation over 15 years and is a hotel marketing and operational support firm. Our staff is built of individuals with extensive hotel Operational and Sales & Marketing background and experience. So we understand the unique needs of our customers. From our management team to our fantastic group of Quality Assurance Shoppers we bring personal hotel experience to all the services we offer. This enables us to provide excellent, customized services to our clientele in all areas of hospitality training.
Among the services we offer include the following:
Quality Assurance Testing
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Hotel Sales Training |
- Mystery Sales Shopping
- Mystery Catering Shopping
- Mystery Reservations Shopping
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- Sales Process 101
- Sales Process 102
- Reservation Sales Training
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On-Site Assessments
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Training Resources |
- Hotel Service Standards Assessment
- Safety & Security Assessment
- Sales Department Audit & Review
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- Telephone Coaching Calls
- Self Training Guides
- Training Tools
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Hotel Market Intelligence
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Teleprospecting Services |
- Group Rate Intelligence Briefs
- LNR Intelligence Briefs
- CVB Shops
- Competitor Shops
- Sales Candidate Shops
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- Requalification of existing account database
- New Business Development
- Coverage during times of turnover
- New Build kick-off
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We pride ourselves on our long-term relationships with our customers which is a result of our proven COMMITMENT TO EXCELLENCE AND CUSTOMER SERVICE.
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