Hotel Sales Training 101 is an excellent way to train new sales personnel and to improve the basic skills of your existing sales staff. Perfect for face-to-face and telephone sales, Hotel Sales Process 101 places special emphasis on handling telephone and internet inquiries. This program incorporates real-life role-playing examples, including audio samples for the skill-sets being reviewed.

Hospitality Softnet hotel training programs produce results a make learning fun. Our professional sales instructors have extensive hotel sales backgrounds enabling us to deliver exceptional ROI and customized services to our clients.

Hotel Sales Process 101 – On-Site Training

Hotel Sales Training 101 is an excellent way to train new sales personnel and to improve the basic skills of your existing sales staff. Perfect for face-to-face and telephone sales, Hotel Sales Process 101 places special emphasis on handling telephone and internet inquiries. This program incorporates real-life role-playing examples, including audio samples for the skill-sets being reviewed.

Hotel Sales Process 101 focuses on the basic steps of the hotel sales process including:

  • Preparing for the Sale
  • The Greeting
  • Qualifying the Customer
  • Sales Presentation
  • Sales Negotiation
  • Closing the Sale
  • Sales Post-Call Follow-up

Hotel Sales Process 102 – On-Site Training:

The next level of sales training is our 2-day on-site Hotel Sales Process 102 training program. This program is designed for the more advanced sales effort in which the manager is actually dealing face-to-face with a prospect.

This powerful skills building program begins with the very first step of the sales cycle and addresses the skills of effective prospecting by telephone. We then move into establishing a personal appointment to better qualify and present to the customer. This program provides a solid foundation for creating an outstanding presentation that will allow you to outsell your competition. Additional topics include, adapting to the customer’s particular style utilizing the DiSC method, as well as selling against the competition strategies.

trainUP – Hotel Sales Process Training 101 and 102 have received fantastic industry-wide reviews for their ability to teach basic and advanced selling techniques and for providing a solid foundation for an aggressive sales effort.

To Learn More about our Hotel Sales Training Programs or to Arrange a Demo
Contact: Lisa Richards, Partner lisarichards@hospitalitysoftnet.com or Call: 617-854-6554