Train Up. Better. Results. By Hospitality Softnet.

Sales Process 101

Professionally Facilitated Sales and Catering Training – 101

Sales and Catering Training 101 is an excellent way to train new sales personnel and improve your existing team’s basic selling skills.

The program focuses on all the basic steps of a successful Hotel Sales Process.

Selling Steps to Success Topics Include:

Preparing for the Sale, The Greeting, Qualifying the Customer, Sales Presentations, Negotiating the Sale, Closing the Sale and, Post-Call Follow-up.

This training program establishes the importance of excellent basic selling skills as the foundation of a strong sales effort. It incorporates role-playing, utilizing real-life examples and sample audios of the skills being reviewed. These skills are applicable to face-to-face and telephone sales, with special emphasis on handling telephone inquiries.

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