Audio Enhancements to Shopping Reports
February 18, 2005

Boston, MA — Frequent and effective Sales Training has long been a challenge for many Hotel Operators that are interested in the development of revenue driven cultures within their team. With that in mind, Hospitality Softnet, Inc. has introduced the addition of audio enhancements to it’s popular Premier Pro Points Shopping Report, that will immediately give to each Sales Manager excellent audio examples of qualifying, presenting, and closing techniques, as well as audio support for each step of the Sales Process that is tested.

“We are very excited about this new development, as it instantly targets the specific area of improvement that a Sales Manager may need in selling more effectively”, says Gary Richards, Partner, Hospitality Softnet, Inc. “This major improvement in our Sales Shopping Report product supports our long standing philosophy of providing positive feedback to Hotels and helps supports the training investment made by ownership in each Sales Manager.” The addition of the audio components reinforces the useful narratives already provided in the report, that are supplied by seasoned industry veterans. Additionally, a new back page has been added to assist in action planning for the manager with their immediate supervisor.

Hospitality Softnet, Inc. offers Management and Sales solutions including: Safety and Security Assessment; Sales, Catering, and Reservation Training; Quality Assurance Test Calling to Sales and Reservation Departments; and Web based reporting. Combined corporate client lists include Starwood Hotels and Resorts, Hyatt Hotels, Omni Hotels, Hilton Hotels, Millennium Hotels, Davidson Hotels, Dimension Development, Inter-Continental Hotels, and many other leading lodging companies.

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