Hospitality Softnet offers a variety of proven online sales training programs developed specifically for hoteliers worldwide.  Designed to help you outsell the completion, these dynamic virtual learning opportunities allow your staff to easily absorb the subject matter, by employing terminology and real-life examples pertinent to today’s hotel sales environment.



This program provides a blended training approach of on-line courses that are combined with the flexibility of a virtual classroom via live webinars. Conducted by our experienced hotel sales trainers, this dynamic virtual program covers all the steps of a successful sales process in an extremely detailed manner.


theClassroom is designed for hotel sales and catering sales managers, and is presented to be as interactive as any on-site class. It provides attendees the added convenience of learning right from their own office or from any internet connection.


Typically an 8 week program, theClassroom Sales Training package can be scheduled at your convenience. Throughout the class, attendees will be given homework assignments so they can effectively apply and use the skills as they learn. Live role-playing is also utilized, as well as breakout sessions, and games to reinforce the skills.


theClassroom – Selling Steps to Success, Topics Include:

  • Preparing for the Call
  • The Greeting
  • Effective Qualifying Skills
  • Effective Presentation Skills
  • Effective Closing Skills
  • Overcoming Objections


The Hospitality Softnet e-Learning campus allows hotel sales professionals the ability to learn at any time, from any internet connection. Training resources include course work in the areas of Group Sales, Catering and Front Desk Sales. These self-paced, engaging courses are written in an interactive module format and include an end of course assessment and certificate at the conclusion of each course.


theCampus Courses Include:

  • Preparing for the Call and the Greeting 101 Skills
  • Effective Qualifying Skills
  • Effective Presentation Skills
  • Effective Closing Skills
  • Overcoming Objections to Win the Sale
  • Effective Reservations Skills to Help Close the Sale
  • Sales Leadership:  Handling Group Inquiries for the GM and Front Desk
  • Selling to the Eastern Wedding Market
  • Selling to the Jewish Market
  • Selling Against the Competition to Win the Sale
  • Prospecting: Digging for Gold
  • Using LinkedIn as a Sales Resource
  • Time Management Skills – Strategies for Success
  • Relationship Selling


Order theCampus Today


For more information on “Hotel Sales Training” – Contact: Lisa Richards, Partner – or Call: 904-230-4568



About Hospitality Softnet

Recognized as the industry sales training leader since 1994, Hospitality Softnet remains current with today’s trends and the ever changing needs of hoteliers worldwide. Our teams of experienced hotel professionals provide dynamic on-line and on-site sales training and operational support programs custom designed and presented to meet the unique requirement of your specific property and marketplace.